Lead times begin when DREWCO acknowledges the guaranteed ship date via fax or e-mail on the FINAL ORDER ACKNOWLEDGEMENT form.
Lead times are business days (excluding holidays) and can start same day if received by noon CST.

Lead times end when product ships or is ready to ship and waiting for customer instructions.
Cancellation policy:

  • Express Delivery orders: No cancellation allowed.
  • Fast Delivery orders: No cancellation allowed.
  • Standard Delivery orders: Normal cancellation policies apply if the order has not started production.

Orders revised after a FINAL ORDER ACKNOWLEDGEMENT form has been sent may be subject to an additional charge and a change in the guaranteed ship date.

Delays due to poor quality products, if any, will be considered for rebate calculations only if we receive notification within five (5) business days of receipt.

Rebate payments, if due, will be deducted from the invoice with an identifying line item.

This program is only available for customers whose accounts are up to date or who prepay.

Collet Delivery Options

Standard Delivery Rush Delivery Express Delivery
Order Lead Time 6 Weeks 3 Weeks 1 Week
Selling Price Standard Standard X 1.5 Standard X 2
Rebate 10% / day of selling price 15% / day of selling price 20% / day of selling price